Email sending restrictions

Posted by Hallways Solutions in Email Support on June 25, 2013 with 581 Comments


The following restrictions apply for customers using our email services.

Service Send out limit Email size Recipient limit per email
 Cloud Hosting Smarthost  250 emails per day  20MB  50
 Cloud Hosting SMTP  200 emails per hour  20MB  50
Cloud Hosting Webmail  200 emails per hour  20MB  50
cPanel Hosting SMTP 200 emails per hour  50MB  50
cPanel Hosting Webmail  200 emails per hour  50MB  50

Service descriptions

 

  • The SMTP service is the service customers use to send emails when connecting to our Email servers via a third party device (Outlook, Apple Mail, iPhone, Thunderbird).
  • The Webmail service is the service customers use when logging into their online email portal.
  • The Cloud Hosting Smarthost service is the service customers use when sending emails from our Cloud Hosting website servers (such as when online contact forms are used)
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