If you are subscribed to a cPanel service, please see the article on Email Management – cPanel services.
|Username||The full email address.||e.g. email@example.com|
|Password||The password created when creating the email account within the console.All passwords must contain at least 7 characters with 2 numerical characters.||e.g. mypassword123|
|Incoming Mail Server||The server used when receiving emails from the netregistry mail exchange.What’s the difference between POP and IMAP?||POP: Use either
IMAP: Use either
|Incoming Server Port||Local port connecting email software to mail exchange.||POP: Default = 110, SSL = 995IMAP: Default = 143, SSL = 993|
|Outgoing Mail Server||The server used when sending emails from the email software.||Use either
|Outgoing Server Port||Port specific to Netregistry.||SSL: 465Non SSL: 587 (standard)|
|Authentication Type||How the connection is authenticated when connecting to the mail exchange.||Non SSL: Password SSL: SSL|
An outgoing mail server error indicates an email sending issue and is generally indicative of a problem with internet connection issues or port blocking.
If your outgoing mail server does not work using the Netregistry mail server settings, it may be possible that your Internet Service Provider (ISP) has blocked those ports requiring that you specifically use theirs. Use your ISP outgoing mail server settings, or contact them for assistance.
An incoming mail server error indicates an email receiving issue and is generally indicative of a problem with email settings, internet connection issues, or an issue with the customer account, the domain name, or even the pop account.
If you receive a POP error please check the following prior contacting our support team:
Then please contact Hallways Solutions Technical Support for assistance.
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